How We Use Tracking Technologies
What Gets Tracked
When you use innovatefilebox.com, we collect information about your interactions with our budgeting platform. This includes which features you use most, where you might be getting stuck, and what aspects of cash flow management are most valuable to you.
For example, if we notice that many users abandon the budget creation process at a specific step, that tells us something needs to be clearer or easier. We use this data to make those improvements.
Third-Party Services
We work with several trusted partners who help us provide better service:
- Google Analytics tracks overall site usage and helps us understand visitor behavior
- Payment processors handle secure transactions when you upgrade your account
- Communication tools enable customer support chat features
- Content delivery networks ensure fast page loading across Taiwan and globally
These services have their own privacy policies, and we carefully evaluate each partner to ensure they meet our standards for data protection.
How Long We Keep This Data
Different types of data have different retention periods based on how we use them. Most analytical data gets aggregated and anonymized within 90 days. Session cookies expire when you close your browser, while preference cookies might last up to two years so we can remember your settings.
Marketing cookies typically last between 30 and 180 days, depending on the specific campaign. You can clear these anytime through your browser settings or by using the rejection button above.
Managing Cookies in Your Browser
Google Chrome
Go to Settings → Privacy and security → Cookies and other site data. Choose your preferred level of cookie blocking and manage exceptions for specific sites.
Mozilla Firefox
Open Options → Privacy & Security → Cookies and Site Data. Select "Delete cookies and site data when Firefox is closed" or manage individual site permissions.
Safari
Navigate to Preferences → Privacy → Manage Website Data. Remove stored cookies or adjust settings to block all cookies from specific sources.
Microsoft Edge
Access Settings → Cookies and site permissions → Manage and delete cookies. Configure blocking levels and view stored cookies from individual websites.
Your Rights and Choices
You have complete control over your data. Besides using our cookie rejection tool or browser settings, you can request to see what information we've collected about you, ask us to delete it, or export it to another service.
If you're based in Taiwan or the European Economic Area, you have additional rights under local privacy regulations. We comply with GDPR requirements and Taiwan's Personal Data Protection Act.
Keep in mind that blocking certain cookies might affect your experience. Some features of our budgeting platform rely on cookies to work properly, though we always try to provide alternative ways to access core functionality.
Updates to This Policy
We review and update this cookie policy regularly to reflect changes in technology, legal requirements, or how we operate our service. When we make significant changes, we'll notify active users via email and post a notice on the site.
The "Effective Date" at the top of this page shows when the current version was last updated. We encourage you to check back periodically, especially if you have questions about how we handle your information.
Previous versions of this policy are available upon request. Just reach out to our team, and we'll provide historical documentation if you need it for compliance or personal records.